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Chapter One Entering Workplace------------------------------------------------------------------1 Warm up-------------------------------------------------------------------------------------------------4 Situational Dialogues----------------------------------------------------------------------------------6 Reading---------------------------------------------------------------------------------------------------11 Practical Writing---------------------------------------------------------------------------------------15 Occupational Training--------------------------------------------------------------------------------17 Expounding Knowledge----------------------------------------------------------------------------- 21 Chapter Two Establish Business Relations------------------------------------------------------25 Warm up-------------------------------------------------------------------------------------------------28 Situational Dialogues---------------------------------------------------------------------------------30 Reading---------------------------------------------------------------------------------------------------35 Practical Writing---------------------------------------------------------------------------------------41 Occupational Training--------------------------------------------------------------------------------43 Expounding Knowledge----------------------------------------------------------------------------- 44 Chapter Three Entrance, Storage and Outbound --------------------------------------------49 Warm up-------------------------------------------------------------------------------------------------52 Situational Dialogues---------------------------------------------------------------------------------54 Reading--------------------------------------------------------------------------------------------------58 Practical Writing---------------------------------------------------------------------------------------62 Occupational Training--------------------------------------------------------------------------------63 Expounding Knowledge----------------------------------------------------------------------------- 65 Chapter Four Shipment, Track and Delivery --------------------------------------------------69 Warm up------------------------------------------------------------------------------------------------71 Situational Dialogues---------------------------------------------------------------------------------74 Reading--------------------------------------------------------------------------------------------------79 Practical Writing---------------------------------------------------------------------------------------83 Occupational Training--------------------------------------------------------------------------------85 Expounding Knowledge----------------------------------------------------------------------------- 90 Chapter Five Logistics Documents --------------------------------------------------------------94 Warm up------------------------------------------------------------------------------------------------96 Situational Dialogues---------------------------------------------------------------------------------98 Reading-------------------------------------------------------------------------------------------------103 Practical Writing--------------------------------------------------------------------------------------107 Occupational Training-------------------------------------------------------------------------------109 Expounding Knowledge---------------------------------------------------------------------------- 112 Chapter Six Customer Communication -------------------------------------------------------117 Warm up-----------------------------------------------------------------------------------------------120 Situational Dialogues--------------------------------------------------------------------------------124 Reading-------------------------------------------------------------------------------------------------129 Practical Writing--------------------------------------------------------------------------------------133 Occupational Training-------------------------------------------------------------------------------135 Expounding Knowledge---------------------------------------------------------------------------- 136 Chapter Seven Value-added Service -----------------------------------------------------------140 Warm up-----------------------------------------------------------------------------------------------142 Situational Dialogues--------------------------------------------------------------------------------144 Reading-------------------------------------------------------------------------------------------------149 Practical Writing--------------------------------------------------------------------------------------155 Occupational Training-------------------------------------------------------------------------------156 Expounding Knowledge---------------------------------------------------------------------------- 159 Chapter Eight International SCM & Global Sourcing --------------------------------------162 Warm up-----------------------------------------------------------------------------------------------164 Situational Dialogues--------------------------------------------------------------------------------165 Reading-------------------------------------------------------------------------------------------------170 Practical Writing--------------------------------------------------------------------------------------175 Occupational Training-------------------------------------------------------------------------------177 Expounding Knowledge---------------------------------------------------------------------------- 180 Chapter Nine Cross-border Ecommerce and Logistics ------------------------------------185 Warm up-----------------------------------------------------------------------------------------------188 Situational Dialogues--------------------------------------------------------------------------------190 Reading-------------------------------------------------------------------------------------------------194 Practical Writing--------------------------------------------------------------------------------------202 Occupational Training-------------------------------------------------------------------------------203 Expounding Knowledge---------------------------------------------------------------------------- 204 Logistics Professional Terminology-------------------------------------------------------------205
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