Module 1 Background Knowledge of Logistics
Chapter　1 A General Introduction
of　Logistics　2
Objectives　2
Focus　on　2
Text　2
1.1　The Definition of Logistics　3
1.2　Analysis of Logistics Definition　3
1.3　The Importance of Logistics　4
1.4　Main Activities of Logistics System　5
Notes　7
Exercises　7
Chapter　2 The Famous Logistics Companies　9
Objectives　9
Focus　on　9
Text　9
Lead　in　9
2.1　DHL China　9
2.2　FedEx　11
2.3　UPS　12
2.4　Maersk　14
2.5　COSCO　15
2.6　China Post (EMS)　16
Notes　18
Exercises　18
Chapter　3 Business Etiquette of Logistics　20
Objectives　20
Focus　on　20
Text　20
Lead　in　20
3.1　Personal Appearance　20
3.2　Common Ceremonial Reception　25
3.3　Etiquette in Different Parts of the World　27
Notes　31
Exercises　31
Module　2 Professional English of Logistics
Chapter　4 Warehousing　34
Objectives　34
Focus　on　34
Text　34
Lead　in　34
4.1　Role of Warehousing　34
4.2　Main Components of Warehousing　35
4.3　Types of Warehouses　35
4.4　Warehousing Activities　37
Notes　37
Exercises　38
Dialogue　39
Case　Study　41
Supplementary　Reading　41
Chapter　5 Purchasing　42
Objectives　42
Focus　on　42
Text　42
Lead　in　42
5.1　Definition of Purchasing　42
5.2　Role of Purchasing　43
5.3　Need of Purchasing　43
5.4　Decision of Purchasing　43
5.5　Purchasing Process　44
Notes　45
Exercises　46
Dialogue　47
Case　Study　48
Supplementary　Reading　49
Chapter　6 Distribution　50
Objectives　50
Focus　on　50
Text　50
Lead　in　50
6.1　Concept of Distribution　50
6.2　Significance and Effect of Distribution　51
6.3　Factors of Distribution　51
6.4　Operation Targets of Distribution　53
6.5　General Operation of Distribution　55
Notes　57
Exercises　57
Dialogue　59
Case　Study　60
Supplementary　Reading　61
Chapter　7 Transportation　62
Objectives　62
Focus　on　62
Text　62
Lead　in　62
7.1　Definition of Transportation　62
7.2　The Purpose of Transportation　63
7.3　Importance of Transportation　63
7.4　Transportation Modes　64
Notes　68
Exercises　68
Dialogue　69
Case　Study　70
Supplementary　Reading　70
Chapter　8 Packaging　72
Objectives　72
Focus　on　72
Text　72
Lead　in　72
8.1　Functions of Packaging　73
8.2　Types of Packaging　74
Notes　77
Exercises　77
Dialogue　78
Case　Study　79
Supplementary　Reading　79
Chapter　9 International Freight Forwarding　81
Objectives　81
Focus　on　81
Text　81
Lead　in　81
9.1　An Introduction to FIATA　82
9.2　Steps Performing International Freight Forwarders　82
9.3　Differences for Work as a Forwarder
between　the Consignor and Consignee　83
9.4　Trade Terms of International Freight Forwarders　84
Notes　84
Exercises　85
Dialogue　86
Notes　87
Case　Study　87
Supplementary　Reading　88
Chapter　10 Logistics Information Management　90
Objectives　90
Focus　on　90
Text　90
Lead　in　90
10.1　General Introduction to Information Logistics　90
10.2　Logistics Information System　92
10.3　Role of Information Management　94
10.4　Bar（Retail Bar Coding Basics）　94
10.5　Pick-to-Light　96
Notes　97
Exercises　98
Dialogue　99
Case　Study　101
Supplementary　Reading　102
Chapter　11 Supply Chain
Management　103
Objectives　103
Focus　on　103
Text　103
Lead　in　103
11.1　Definition and Types of Supply
Chains　103
11.2　SCM and Logistics　104
11.3　Supply Chain Management: Analysis，Design, and Integration　105
Notes　106
Exercises　107
Dialogue　108
Case　Study　109
Supplementary　Reading　110
Chapter　12 Third Party Logistics (3PL)　112
Objectives　112
Focus　on　112
Text　112
Lead　in　112
12.1　An Overview of Third Party Logistics (3PL)　112
12.2　3PL Providers　114
12.3　Reasons for Growth of 3PL　116
Notes　116
Exercises　117
Dialogue　118
Notes　119
Case　Study　120
Supplementary　Reading　120
Chapter　13 Reverse Logistics　122
Objectives　122
Focus　on　122
Text　122
Lead　in　122
13.1　Definition and Activities　122
13.2　Reverse VS Forward Logistics　123
13.3　Challenges of Reverse Logistics　124
13.4　Leveraging the Power of Reverse Logistics　125
Notes　127
Exercises　128
Dialogue　128
Case　Study　129
Supplementary　Reading　129
Chapter　14 The Internet of Things　131
Objectives　131
Focus　on　131
Text　131
Lead　in　131
14.1　Definition of the Internet of Things　131
14.2　Historical Evolution of the Internet of Things　132
14.3　Importance of the Internet of Things　132
14.4　Global Watch　133
Notes　135
Exercises　136
Dialogue　136
Case　Study　137
Supplementary　Reading　138
Module　3 The Practice of Logistics English
Chapter　15 Business Letters　141
Objectives　141
Focus　on　141
Text　141
Lead　in　141
15.1　Introduction to Business Letters　141
15.2　Principals of Business Letter-Writing　142
15.3　Parts of a Business Letter　143
15.4　Business Letter Format　145
Samples　146
Exercises　148
Chapter　16 Contract　149
Objectives　149
Focus　on　149
Text　149
Lead　in　149
Samples　151
Exercises　153
Chapter　17 Bill of Lading　155
Objectives　155
Focus　on　155
Text　155
Lead　in　155
Samples　157
Exercises　159
Chapter　18 Letter of Credit　160
Objectives　160
Focus　on　160
Text　160
Lead　in　160
Samples　162
Exercises　163
附录　物流术语　166
References　174